Diocesan Directory (CMS)

This page contains information about the new diocesan directory which is based on the Church of England Contact Management System (CMS).

All users need to register with the CofE portal.  Read the Getting Started Guide in full for information on how to register and how to request access to the diocesan Contact Management System.

After completing the steps in the Getting Started guide we suggest you read these two quick guides on how to search the CMS.

Contacts

Once you have access to the CMS you may receive a link via email asking you to check and confirm the contact details we hold for you.

FAQ

CMS Troubleshooting

How do I check my contact and other details on CMS are correct?

From time to time we will send you a single-use link and a request to check that your contact and post details are correct.

But you can also check and amend your contact details yourself whenever you like.

  1. If you have registered on the Portal and can log into the CMS
    You can use the “Edit my contact details” link to update your contact information.
  2. If you are not registered
    You can still update your own contact details by visiting changemydetails.cofeportal.org where you can request a one-time link to amend your record. This will only work if your contact record includes a working email address.
I cannot register on the CofE portal because it says someone has already registered using that email address.

This frequently happens with generic email addresses like admin@ourparish.org.uk.

Use the Forgotten Password link to be sent a ‘reset password’ link.

I have registered for the CofE portal but I have never received an email to activate my account.

Try these steps:

  1. Check the message did not end up in your spam folder.
  2. Follow this link to resend the activation code.
I have requested access to the CMS but have not received an email confirming my access.

Unfortunately, at present, the CMS does not email you when your request is approved.  However, we aim to approve requests within 48 hours.

Simply log in to the CMS to check.  If you can see these three menu items then you have been granted access.

If it has been several days since you applied and the menu items have not appeared, contact us and we will help you.

I need more help

If you have a query that is not answered in the help guides and troubleshooting tips please contact us (01865 208262) and we will try to help you.